Oursupport by tsolnetworks

Why OurSupport

More than a company, we are one TEAM

At OurSupport, we have an amazing team of IT professionals. We are continuously expanding our service team, making it easier to onboard, share information and to shadow others, and with this we are able to leverage off of the experience and knowledge that each one brings to the company and our customers.

Imagine the knowledge and experience of 1000´s of IT professionals behind each request for IT help. At your premises, quick and easy, with a smile!

An IT support solution, without the traditional headaches.

With our large network of skilled IT resources, Oursupport provides our customers with local, onsite IT assistance across the globe.

Presencial assistance

Global presence

Customised reporting

No contractual obligations

benefits

Our approach benefits people and companies (our customers)

A centralized automated platform where a company or person needing IT assistance can easily open a ticket and get a local IT professional readily available to get to site and help.

Master Service Agreement contract for multiple locations around the world

No fixed costs, our work is on a time and materials basis

A fixed hourly price across all the countries we support

Ease of opening and routing tickets by customers

Customized consolidated reporting as per the customers requirements

How it works

4 steps for the customers and IT field engineers

Download the Oursupport mobile app

For SME and IT representatives, use the links above to download the oursupport mobile application onto your mobile phone.

Register and login on the oursupport app

After installation, register on the Oursupport mobile application as either a customer, service provider, company, or in an individual capacity.

Complete a quick questionnaire

As part of the verification process, you may be required to complete some additional personal information.

Request or Receive tickets in your city

Upon approval, you will be able to request IT support, and service providers will be able to accept available IT tickets within their designated city.

TEAM

One team across many borders

We have a team of experienced IT professionals who work with, and are up to date with the latest innovations and technologies. Our IT professionals are available to support you across countries within Africa, the Middle East and Europe.

>155

Engineers

>47

Countries

>57

Cities

Need more information?

Get in touch with our team

For questions regarding our services or how to join our team of IT professionals, don't hesitate to call us.

Rua Retiro dos Pacatos n° 50 Edf. StartUp Sintra, 2635-224, Portugal

+351 211 203 635

info@oursupport.co

More than a company, we are one TEAM

An IT support solution, without the traditional headaches.

Our approach benefits people and companies (our customers)